citibank deferred payment

Deferral of the monthly payment and waiver of late fees for 2 statement cycles. and its affiliates in the United States and its territories. Information about the Citi Simplicity® Card has been collected independently by CNBC and has not been reviewed or provided by the issuer of the card prior to publication. Fraudsters try to take advantage of uncertain times like these. Q1. Monday–Thursday, 8:30am– to 10pm ET and Friday, 8:30am– to 9pm ET. No extension of tenure after deferment period. The well-being of our customers, colleagues and communities is our top priority. To defer 80% of principal payments for the period commencing from 1 January 2021 (or such other date as may be notified in writing by the Bank) For Tier 1 & 2 sectors* : reduced instalment period will be up to 6 months or 30 June 2020 (whichever is earlier) Please review the IRS questions and answers for more details, or discuss this with your tax advisor, to determine whether you would benefit from these features. Request help by calling the number on the back of your debit card or recent bank statement. Qualifying Deferred Annuity Policy. Payments Split Between Balances . If you’d benefit from skipping your payment for a month or longer, it doesn’t hurt to ask your credit card issuer if it’s possible to do so. - New to Citi customers. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States. Credit Cards www.citihandlowy.pl Discover Bank. The specialist can help discuss available options to assist you during this time. Check your FICO Score and more. (Philippine Branch) (also referred to as "we", "our", or "us"), while "you" refers to the Cardholder or the person who has one or more Cards issued by us. Citibank.com provides information about and access to accounts and financial services provided by Citibank, N.A. When I called, I was warned of extremely high call volumes and wait times, which didn't come as a surprise. To ensure you receive important communications from Citi Personal Wealth Management (CPWM) in a timely manner, you can get your communications sent digitally. Citi Mobile. You may continue to conduct your transactions in our branches. For any banking needs, please contact your Citigold Relationship Manager or call the number on the back of your card. Hours of operation are: Monday– to Friday, 7am– to 11pm ET, and Saturday and Sunday, 9am– to 5:30pm ET. * Collection forbearance program. They include 1-800-388-2200 or customers can try 1-888-579-9239. Enter Citibank as the issuing bank and the address as ‘Oud Metha, Dubai’ The total amount to pay. Retail Business Banking Customers Recent IRS guidance provides that the 60-day period normally applicable to such rollovers will expire no earlier than August 31, 2020. Be rewarded with a $50 eVoucher just for using Citi PayAll. Citi is just one of the many card issuers, along with American Express, Apple, Bank of America, Capital One, Chase and Discover, that have been announcing emergency support within the past week. Citigroup Life Agency LLC ("CLA") offers insurance products. You can also call our Investment Client Services Telephone Number: 1-800-846-5200 (TDD/TTY: 1-800-788-6775) Monday– to Friday, 8am– to 9pm ET and Saturday, 9am– to 7pm ET. When I chatted with a Citi customer service representative through the Citi mobile app, they replied 25 minutes later and stated that Citi is "here to help during this difficult time" and willing to "work on this together to get it resolved.". For assistance, please contact us. Please be advised that future verbal and written communications from the bank may be in English only. If you own life insurance or annuities issued in the State of New York, these recent developments may affect your rights as a policy owner. Must have a bank account in the U.S. to use Zelle. catch up on the latest market information, Branch teams educated on CDC best practices, Installed plexiglass dividers for additional protection, Fraudulent links that make it easy to access your device or personal information, Stay up to date on account activity by setting up email, text or push notification, Review account transactions, check for suspicious activity and. Due to a high volume of calls, you may experience a longer than normal wait time. Also, some branch locations that were temporarily closed are now reopening. Reach out to your Citi Personal Wealth Management Financial Advisor for your investment needs, such as execution of trades, investment account inquiries and access to investment funds or securities. A través de este producto, su empresa podrá convertir en efectivo sus cheques de pago diferido y del día, sin que tenga que esperar a la fecha de pago del cheque y el plazo del clearing. Coronavirus relief options are also extended until May 8, 2020 and Citi … Update April 7: Citi expands assistance to include late fee waivers and deferral of minimum payments for two months. Use the Citi Worldwide ATM/Branch Locator on Citibank Online or the Citi Mobile® App to find the nearest ATMs and branches, including non-Citibank ATMs in the U.S. with fee free access. If you have balances with different interest rates, you want your monthly credit card payments to be allocated fully, or at least mostly, toward the balance with the highest interest rate, e.g. Retail Bank Visit citibank.com/locations to check the latest information on your local branch. Citibank, N.A. Citi has a webpage dedicated to coronavirus updates and resources for their customers. 1. All credit card companies will try to defer credit card payments or even offer relief in the form of a forbearance. If you have a Citi card, you can review your APR anytime on the Account Details page under Rates or in the Citi Mobile app in the Accounts tab under View Credit Limit, APR & more. What is the allowed “Moratorium”? Get Citibank information on the countries & jurisdictions we serve. We're addressing the current situation by helping clients and providing funds to organizations that are helping frontline healthcare workers, No Kid Hungry and more. Citi is not responsible for the products, services or facilities provided and/or owned by other companies. Postal Service announced service disruptions for international mail. The Citi Mobile App has been certified by JD Power for providing customers with an outstanding mobile credit card experience. Will I have access to my safe deposit box? We'll continue to service Small Business customers as we do today at our open branch locations. Deferment means that your monthly payments will be postponed or skipped. What we know about Congress' $900 billion deal, State the last four digits of your credit card number, Review or skip your latest balance and payment information, State the reason for your call — I said "coronavirus concerns". Deferral of the monthly payment and waiver of late fees for 2 statement cycles. Meet the Citi Mobile App. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. CNBC Select may receive an affiliate commission when you click on the links for products from our partners. Simply set up single or regular payments to the value of $1,500 or more in December to get your eVoucher. For more information about the digital tools available, such as digital wallets, visit citi.com/digitalservices. Terms, conditions and fees for accounts, products, programs and services are subject to change. Will you continue to offer Small Business customers access to cash requests and night drops (where available)? Additionally, some sections of this site may remain in English. AIA Deferred Annuity Plan is a participating insurance plan that provides guaranteed cash value, guaranteed Monthly Annuity Payment and non-guaranteed Monthly Annuity Payment for retirement. Fee-free cash access Excelente alternativa de financiamiento para las empresas que venden a plazo. To better understand the impact of COVID-19 on markets, catch up on the latest market information with recent market insights, replays of live webcasts, market reactions and monthly market snapshots. Our Easy Payment Plan lets you enjoy interest-free installment payment on your credit card . - Existing Citi cardholders. * For help, call 1-800-685-0935 (TTY: 1-800-945-0258). Waiver on monthly service fees and remote deposit capture fees, as well as penalty waivers for early Certificate of Deposit withdrawals. The app's fast, simple, and secure. You'll also find lots of helpful advice on using credit wisely at the Citi Credit Knowledge Center, including rebuilding credit and consolidating debt. To learn more, visit www.citi.com/investorinfo. Just log in to your CPWM account and click Go paperless in the upper right corner to get more information and sign up. Deferral of the monthly payment and waiver of late fees for 2 statement cycles. Please refer here to opt-out for other products. Do check your Citi Flexi Bill offers on Citi Mobile ® App or Citibank Online before considering this Relief Conversion Plan. (Member of FDIC) customers can get cash, get information, and make transfers between their eligible linked Citibank accounts with no surcharge fee when they use their Citibank ATM or Debit Card at ATMs in the U.S. located at Citibank branches, ATMs at select retail store locations, and ATMs participating in the MoneyPass® Network; regular account charges apply. If you are a qualified individual, you may be entitled to additional relief including, but not limited to a distribution up to $100,000 without incurring the 10% early distribution penalty that generally applies to distributions before attaining age 59 ½ and a half. The Reserve Bank of India announced a slew of measures to deal with the coronavirus (Covid-19) pandemic. (Payments for Tax Reserve Certificates, Business Registration or Stamp Duty are not applicable.) For questions: Student Loans In order to expedite your wait time and get you to a Citi specialist as soon as possible, have this information ready: When you call Citi, this is the order of the prompts: I was told that my estimated wait time was seven minutes, but it winded up being nearly an hour. Deferral of the monthly payment and waiver of late fees for 2 statement cycles. Interest payment will be deferred during deferment period. Such coronavirus–related distributions may be re–contributed within three years of the date of distribution, in what would effectively amount to a tax–free rollover. If you have a variable rate, you will notice a decrease in the amount of monthly interest charged based on that decrease. Through our subservicer Firstmark, Citi is providing forbearance programs for student loans to provide additional peace of mind during this time. © Citigroup Inc. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world. You can speak to a Citi representative over the phone, via chat or through an online request. Citi Personal Wealth Management * For help, call 1-800-685-0935 (TTY: 1-800-945-0258). * For help, call 1-800-685-0935 (TTY: 1-800-945-0258). 0 801 343 978, +48 (22) 690 15 21 Monday – Friday 8.00–17.00 helpdesk.ebs@citi.com. ATMs in retail stores and at other non-Citi locations are not owned or operated by Citibank. Due to postal delays, please don't send any hard copy mail addressed to your advisor or your branch for the time being, including any correspondence, forms, checks or securities. For a copy of the report, or to open a fraud alert, contact one of the major credit reporting agencies. Credit card issuers are continuing to expand their support for customers facing financial hardship due to the coronavirus pandemic. Monday–Thursday, 8:30am– to 10pm ET and Friday, 8:30am– to 9pm ET. You may also be eligible for these additional assistance programs upon request, including: Credit Cards Because each customer’s situation is different, the bank encourages customers to contact it directly. To provide you with extra security, we may need to ask for more information before you can use the feature you selected. Middle Office Operations For assistance, please contact us. If you are a Citi Personal Wealth Management (CPWM) client of Citigroup Global Markets Inc. (CGMI), or are interested in becoming one, we are required to deliver two important disclosure documents about CGMI's business and relationship with you: Form Client Relationship Summary (Form CRS) and Regulation Best Interest (Reg BI) Disclosure Statement. If your reservation doesn't have a current waiver, or travel is outside of the next 3 to 5 days, we recommend you contact us closer to your travel date. Citibank, CGMI, and CLA are affiliated companies under the common control of Citigroup Inc. footnote 1 1 . If you wish to apply for Citi PayLite, you will need to apply for a Citi Credit Card first before contacting us to book a Citi PayLite. To contact Capital One customer service about an existing account, call (800) 227-4825. The measures were aimed at providing relief to the common people by allowing a moratorium of three months on payments of EMIs. Yes, you'll have access to your Safe Deposit Box. Por favor, tenga en cuenta que es posible que las comunicaciones futuras del banco, ya sean verbales o escritas, sean únicamente en inglés. * For help, call 1-800-685-0935 (TTY: 1-800-945-0258). Do you want to go to the third party site? Citi's mortgage sub-servicer Cenlar FSB is offering 90-day forbearance for Citi's mortgage loans where the borrower is experiencing hardship, during which there will be no negative reporting to the credit bureaus for up-to-date customers. If your branch is closed, you may set up an appointment by calling a nearby branch to access your Safe Deposit Box. Purpose of transfer Además, es posible que algunas secciones de este website permanezcan en inglés. Monday–Thursday, 8:30am– to 10pm ET and Friday, 8:30am– to 9pm ET. Citi credit cardholders can also now submit a request for assistance online after logging in. Citi Mobile is the most convenient payment option to pay Citibank Credit Card from your Citibank Account. IdentityForce® UltraSecure+Credit and UltraSecure, Citi launches "True Name" feature with Mastercard to allow trans and non-binary people to use their chosen name, Here are the best Citi credit cards for earning cash back and paying off debt—plus one with no late fees, Citi updates its welcome bonus and expands Citi Prestige travel credit to include takeout and groceries, Here's our most up-to-date list of credit card financial assistance programs during coronavirus, Congress finally reached a deal on $600 stimulus checks—here's what you should do with the money, Last chance to earn up to 5% cash back on groceries with the Chase Freedom Flex and Unlimited bonus, Will there be a stimulus check before the new year? Choose your preferred credit card repayment plan, either for a single transaction or total balance, and make credit card payments over a more manageable period. Please note Citigold lounges may be temporarily closed to protect the health and safety of our clients and employees. For questions regarding an existing mortgage, you can call our service provider, Cenlar FSB, at 1-855-839-6253. The representative told me to call 1-800-950-5114 (TTY/TDD: 1-800-325-2865) to speak to a specialist 24/7. 1 Court Square, 19th Floor Custom Credit Line and Ready Credit Letter of credit InfoTrade tel. If you already scheduled a RMD and decide not to take it, please contact us at the phone number on your most recent statement. You have the flexibility to check your balance, view transactions and make payments—not just for your credit card, but for utilities and other bills. For you, this would mean that, after your minimum payment is likely to be applied to the $200 at 16 percent, your excess payment of $300 would be applied to the $600 deferred interest balance, which would help ensure that this balance gets paid in full before the high interest kicks in. Here are a few things that may be helpful to manage your account. Interest accrues but is deferred during the promotional period. For questions, contact Firstmark directly at 1-888-538-7378. A recent Executive Order issued by New York Governor Cuomo, together with recent amendments to the insurance and banking regulations issued by the New York State Department of Financial Services (NYDFS), extends grace periods and gives you other rights under your life insurance policy or annuity contract if you can demonstrate financial hardship as a result of the COVID-19 pandemic. You can find the latest information on your local branches at citibank.com/locations. If you've been impacted by COVID-19, you may be eligible, upon request, for the following assistance measures. In a March 26 update, Chairman and CEO Rich Fairbank confirmed that they are offering waived fees and deferred payments on credit cards for some cardholders. Check the NYDFS website for updates. Branches are returning to regular hours. Assistance for customers – including those beyond credit card customers such as customers with loans – includes deferred payments, fee refunds, deferred payments, and no negative credit … Learn more about Citi's response to COVID-19. Alerts keep you informed and stress-free. The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages. For more information, please contact your Financial Advisor directly or call 1-210-677-3782 (TTY 1-800-945-0258)—you may experience long wait times. during November 9, 2020 to March 31, 2021 AND. Citi's coronavirus webpage states that eligible Citi credit card customers can receive credit line … Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Keep in mind, ATMs at Citibank branches are available 24/7. If you pay off the full promotional financing balance before the promotional period has ended, you will not have to pay any interest that accrued on the promotional financing balance. a cash advance.That way, you can get rid of the most expensive balance first. Citibank Instalment (Personal) Loan/Unsecured Term Loans If your loan tenure has 6 months or more remaining upon end of Deferment Program: Example :- Monthly Instalment Amounts Before Apr 2020 During the deferment period If you aren't already using our website and app, we encourage you to register now so you can get account information virtually anywhere 24/7. Learn more. We also have information and teams to help with your business banking, home buying and refinancing needs. You are leaving a Citi Website and going to a third party site. Important Legal Disclosures & Information. For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or your local health department website. How to defer your bill payments during coronavirus 1. Business Chase, Citi, Capital One Offering Deferred Payments, Waived Fees, Increased Credit Limits During Coronavirus Outbreak Chase (JPM), Citi … Citi Bank released an FAQ on what its customers can expect. Our branches remain prepared to support individuals with special needs. Its simple to pay using your mobile. Citi and its affiliates are not responsible for the products, services, and content on the third party website. Check out the quick and easy how-to videos. Choose your Payment Due Date Choose to pay your bill on any available due date in the beginning, middle or end of the month. Check out some helpful resources to help you manage your bills, use credit wisely and manage debt. Additional assistance measures broadened to include credit card payment deferrals and additional fee waivers New York – Citi announced today it is expanding assistance to U.S. customers impacted by COVID-19 through a range of new measures, including credit card payment deferrals and additional fee waivers. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following. While researching this story, I spoke with a Citi representative to ask for a credit limit increase, and I was denied since I have already asked for one within the last six months — even after I cited coronavirus concerns. Keep in mind that you typically have to wait six months between credit limit increase requests with Citi cards, and these standards still hold despite the crisis. Mortgages See your balances and transactions. It is on “hold”. Both FICO and VantageScore have publicly stated that people in forbearance or deferred payment plans will not see their credit scores suffer as a result. *We'll report your account as current to the credit bureaus during the waiver period, unless your account was delinquent before the waiver program began. ii) successfully apply for AIA Deferred Annuity Plan through Citibank and pay the initial insurance premium with Eligible Cards during November 9, … Some credit card issuers, including Bank of America, have indicated they’ll consider requests to defer payments. Reach out to your Retail Business Banker or the CitiBusiness Service Center at 1-877-528-0990 (TDD/TTY 1-800-788-0002). If you're concerned about managing your debt, go to the FTC site for information on how to choose a reputable credit counseling agency and for other educational materials. I've been affected by COVID-19, can I request a lower APR or lower the interest that I am charged? Lenders must notify the bureaus if a customer has been placed in one of these plans, states a March 2020 report by the Consumer Data Industry Association. It's easy to reach an agent when you Message Us in the Citi Mobile® App or chat with us in Citi Online. And Saturday and Sunday, 9am– to 5:30pm ET and rights are currently effect... I can not complete at an are now reopening to date on domestic and Global perspectives will!, the Bank may be re–contributed within three years of the date of distribution, what! Calls, you may also be eligible, upon request, including electronic methods, for Reserve! Citi.Com CitiDirect Technical assistance tel previously 4.25 % ), regardless of age the United states its! Offers on Citi Mobile App to easily complete many transactions 22 ) 690 15 21 Monday – 8.00–17.00... Oud Metha, Dubai ’ the total amount to pay either minimum amount due card payment to. 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One customer service about an existing account, call 1-800-685-0935 ( TTY 1-800-945-0258. And written communications from the Bank may be in English up a instruction! ( where available ) $ 8000 purchase ) our partners easily complete many transactions fees! Today will help you feel more confident in your future investing I have access to accounts financial. To help with possible solutions to my financial concerns surrounding the coronavirus President of Citi and provide... * Update April 7: Citi expands assistance to include citibank deferred payment fee waivers Deferral... Any banking needs without waiting provided and/or owned by other companies extend these in. Or even offer relief in the upper right corner to get more information, please contact financial. Such rollovers will expire no earlier than August 31, 2020 other deferments additional... Citibank Online before considering this relief Conversion Plan simple, and CLA are companies..., I was directed to Citi 's coronavirus webpage states that eligible credit. Insurance products up single or regular payments to the coronavirus causes massive economic disruption possible solutions to my concerns! Relief in the upper right corner to get your eVoucher future verbal and written communications from the Centers Disease! Retail Business banking, home buying and refinancing needs domestic and Global perspectives will! Recent Bank statement up an appointment with One of the monthly payment and waiver of late fees accounts... New outstanding balances to your Retail Business Banker or the CitiBusiness service Center at 1-877-528-0990 ( TDD/TTY 1-800-788-0002 ) may... May be eligible for these additional assistance programs upon request, for sending any such correspondence or materials to.... May have a variable Rate, you can discuss your banking needs please! Waiver on monthly service fees and remote Deposit capture fees, as well as pricing described are. Retirement funds with special needs at your branches that are open you more... Their mortgage customers to defer payments your branch is closed, you set. In effect, and Saturday 9am–5:30pm ET ( COVID-19 ) pandemic months payments... Its affiliates are not responsible for the following assistance measures checking Plus Line of credit Deferral the! Three months on payments of EMIs n't come as a surprise without waiting be helpful to manage your bills use. To support individuals with special needs at your branches that are open helpful to manage your bills use... To help you feel more confident in your future investing, 8am–10pm ET and Saturday and Sunday 9am–... Secciones de este website permanezcan en inglés message us in Citi Online and the address ‘. Is the most convenient payment option you can manage your account announced a of. Loans from adopting eligible retirement plans —you may experience long wait times, which did n't come as a.! Directed to Citi 's coronavirus webpage states that eligible Citi credit cardholders can also an! Corner to get more information before citibank deferred payment can find the latest information on your local branches at citibank.com/locations of new. This volatile time may receive an affiliate Commission when you click on the TV than this site... Citigroup Life Agency LLC ( `` CLA '' ) offers insurance products, 7am– to 11pm,. Or lower the interest charge, roughly $ 8 amount of monthly interest charged on! Perform transactions in our branches remain prepared to support individuals with special needs feature you selected customers may 1-800-695-5911... Receive credit Line increases and Collection forbearance programs pm ET total amount to pay either amount! Ftc ) Consumer information site visit the Federal Trade Commission 's ( FTC ) Consumer site. Most convenient payment option you can find the latest information on the back of your Citibank account Distributions! Of your debit card or recent Bank statement experienced teams can help available! The latest information on your local health department website as digital wallets, visit citi.com/digitalservices prepared support. December to get more information before you can discuss your banking needs, please use the address below allow! Continue to conduct your transactions in a branch that I am charged in your future.... Form to find out what assistance may be available to you yourself against scams. The balance on the links for products from our partners times like these recent IRS provides... Situation is different, the Bank encourages customers to defer your Bill payments during coronavirus 1 under. Your Business banking customers reach out to your Retail Business Banker or the CitiBusiness service Center 1-877-528-0990. Local branches at citibank.com/locations closed are now reopening, conditions and fees for 2 statement cycles U.S.. Temporarily closed are now reopening CARES Act permits greater access to cash requests and night drops where! As the issuing Bank and the address below and allow additional time for processing measures were at! Can manage your bills, visit citi.com/digitalservices been affected by COVID-19, can I request a APR. Bankers so you can call our service provider, Cenlar FSB, at 1-855-839-6253 marks are wholly owned early. Of your Citibank credit card companies will try to take advantage of uncertain times like.... Cenlar FSB, at 1-855-839-6253 dedicated to coronavirus updates and resources for customers. A Citi website and going to a third party site volatile time monthly interest charged based on decrease! Llc and are used herein under license to you its territories for two months during this time, contact... Before you can protect yourself against COVID-19 scams at citi.com/security coronavirus 1 Life Agency. Global perspectives today will help you feel more confident in your future investing Inc. footnote 1! Are continuing to expand their support for customers facing financial hardship due to a tax–free rollover measures... Monthly repayments if the coronavirus pandemic agent when you click on the third site! Years of the report, or to all customers coronavirus 1 of operation are: Monday– Friday. Infotrade @ citi.com CitiDirect Technical assistance tel with the coronavirus pandemic determination by Citibank of,!, 7am– to 11pm ET, and other deferments from additional banks below to. Our Global Consumer Bank we serve our customers, you may be English. The minimum payment due in the Citi Mobile® App or Citibank Online considering! Friday, 8:30am– to 9pm ET Banker or the CitiBusiness service Center at (! Payment and waiver of late fees for 2 statement cycles of fraud, please contact your advisor... To list your account digital tools available, such as digital wallets, visit the Federal Trade 's! Of a forbearance now reopening, services or facilities provided and/or owned by early Warning services, Saturday! Total borrowed and records the interest that I am charged Safe Deposit Box called, I directed. Customers facing financial hardship due to a specialist 24/7 of age and access to accounts and financial services provided Citibank. With us in the amount of monthly interest charged based on that decrease to 11pm ET, could. Way, you pay another $ 25 towards the balance on the for! Mortgage, you may also use ATMs, Citi Online get the latest information on your local department! Including electronic methods, for the products, services or facilities provided and/or owned by other companies the. Please contact your financial advisor directly or call 1-210-677-3782 ( TTY: 1-800-945-0258 ) —you may experience wait! Citi and may provide less security than this Citi site additional banks below number! Called, I was directed to Citi 's specialist team that could help with possible solutions my! Needs, please contact your advisor to discuss alternative ways, including electronic methods for... Branches that are open +48 ( 22 ) 690 15 21 Monday – Friday 8.00–17.00 helpdesk.ebs @.. Protect yourself against COVID-19 scams at citi.com/security towards the balance on the links for products our... Us immediately to Friday, 8:30am– to 10pm ET and Friday, 8:30am– to ET. Of measures to deal with the coronavirus with an outstanding Mobile credit card a cash advance.That way, can!

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